Do your items run true to size?

The quick answer — YES! All of our items fit true to size, unless otherwise specified in the product description. We hand measure each product and provide fit details for every style, so be sure to read the details section before buying.

Are you a legitimate boutique?

Yes! We are a small business based in Buffalo, New York. We manage our own merchandise and ship every item from our warehouse.

Do you have a storefront?

YES! We opened our new Buffalo showroom in November 2021. We are located at 500 Washington Street, Buffalo NY. Our showroom is currently open to the public Saturdays 10am-2pm, or by appointment Monday-Friday. Please contact us to schedule your shopping appointment. We will also continue to offer our full boutique online!

How often are items restocked?

Short answer is that our best sellers are restocked as quickly as possible.

However, shipping timeframes make it difficult to provide a specific date of restock. We do offer email notifications when your favorite items return.

We do not restock sale merchandise. Those items are final sale.

What items are dry clean only?

Make the most out of your clothes by taking appropriate care of them. Most of our items can be washed on cold/delicate and laid flat or hung to dry. We’ll let you know in the product description if something is dry clean only. ALL Buffalo Game Day items should be washed in cold water on either a delicate or hand wash cycle and are hang dry only to make sure they stay perfect! Be sure to review the details for cleaning instructions before purchasing.

Have a question you don’t see here?

If you still want to talk to someone on our team, reach out to us with questions today. You can email us at heybabe@venusrisingshop.com